Privacy Policy
At FaceLook, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information and biometric data when you use our AI virtual try-on technology and e-commerce platform.
person_search 1. Information We Collect
- Account Information: Name, email address, phone number, and delivery addresses.
- Try-On Data: Images you upload for the virtual try-on feature.
- Usage Data: How you interact with our app, items viewed, and purchase history.
memory 2. How We Use Your Data (AI Processing)
The images you upload for the AI Virtual Try-On are processed securely in real-time to generate your personalized fashion preview. We do not sell, share, or use your facial/body images to train public AI models. Images are temporarily processed on our secure servers and are not stored permanently unless you explicitly save them to your profile.
lock 3. Data Protection & Sharing
We implement industry-standard security measures to protect your data. We only share necessary information (like your name and delivery address) with our trusted local boutique partners and delivery personnel to fulfill your order within the promised 2-3 business days. Your payment details are processed directly by our secure payment gateway partner (PhonePe) and are never stored on our servers.
delete_forever 4. Your Rights
You have the right to access, update, or delete your personal information at any time. You can request complete account deletion and data removal through the settings menu in the FaceLook app or by contacting our support team.
Privacy Concerns?
If you have any questions about how we handle your data, please contact our Data Protection Officer.
mail Contact Privacy Team